Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that it was received, unused and/or unworn, with tags in their original condition, and in it's original packaging. You will also need the receipt or proof of purchase.
To initiate a return. Please contact us at info@screationsmore.com. Returns may only be accepted at the original dispatch address indicated on the delivery shipping label.
Damaged or Defective Items
Please inspect your order upon receipt of your package. Contact us immediately if any items were delivered damaged or defective. Please contact us at info@screationsmore.com if you received faulty products.
EU Return & Withdrawal Policy
Customers in the European Union have the right to cancel and return eligible online purchases within 14 days of delivery, without giving a reason. Please contact us at info@screationsmore.com. Returned items must be unused and/or unworn, and with tags in their original condition. Unless stated otherwise, customers are responsible for return shipping costs.
This return right does not apply to custom, personalized, made-to-order, or unsealed hygiene-sensitive items.
This does not affect your legal rights if an item is defective, damaged, or incorrect.
Refunds
We will notify you once the return item has been received and inspected, along with the confirmation if the refund has been approved or not. If the refund is approved, refunds will be processed back to the original payment method within 10 business days. Please note there are additional processing time for the refund to be reflected with your bank/financial institution.